Privacy Policy

This Privacy Policy ("Policy") describes how Piff ("we", "us", "our") collects, uses, and protects your personal information when you use our website at https://piff.app ("Site") and our mobile applications ("App"). Together, the Site and App are referred to as the "Services".

We are committed to protecting your privacy and ensuring transparency about our data practices. By using our Services, you agree to be bound by this Policy. You should print a copy of this Policy for future reference.

Use of your personal information submitted to us as part of the provision of the Services is governed by our Privacy and Cookies Policy, which is incorporated as part of this Policy by reference.

Information You Provide to Us:

• Account registration information (name, email address, phone number)
• Payment and transaction information
• Financial account information to provide our Services
• Communications with our support team
• Feedback, surveys, and user-generated content

Information Collected Automatically:

• Device information (device type, operating system, unique identifiers)
• Usage data (pages visited, features used, time spent)
• Location information (with your consent)
• Cookies and similar tracking technologies

We use your personal information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Communicate with you about products, services, and promotional offers
• Provide customer support and respond to your inquiries
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage patterns to improve user experience
• Personalize your experience and deliver targeted content

We may share your information with:

• Service Providers: Third-party companies that help us provide our Services (payment processors, analytics providers, cloud storage)
• Financial Institutions: Banks and financial services providers to facilitate transactions and account linking
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to sharing your information

We do not sell your personal information to third parties for their marketing purposes.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure data centers with physical and digital safeguards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Receive your data in a structured, commonly used format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain types of data processing
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@piff.app.

We use cookies, web beacons, and similar technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you use our Services
• Improve our Services and user experience
• Provide targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Whether you have an active account

When information is no longer needed, we will securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your data internationally, we implement appropriate safeguards such as:

• Standard contractual clauses approved by regulatory authorities
• Privacy Shield frameworks (where applicable)
• Binding corporate rules
• Your explicit consent

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Policy
• Notify you via email or through the Services
• Request your consent where required by law

We encourage you to review this Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: